Care team experience

Healthy
Outcomes

Care managers see a member's gaps in care and, in one click, every plan benefit that can help close them.

Focus
Care-gap support
Audience
Care managers
Organization
Humana
Access
Protected case study
Healthy Outcomes experience map connecting care gaps to plan benefits

The opportunity

Connect care gaps to the benefits that can help.

Healthy Outcomes brings care needs and relevant plan support into one experience so care managers can move from identifying a gap to finding useful benefits without piecing the answer together across tools.

Healthy Outcomes mobile concept showing care needs and suggested actions
A focused member view makes care needs and suggested next steps easier to understand.

The experience

One click from insight to support.

The product direction centers the care manager’s task: understand what needs attention, see the available support, and act with confidence while the member conversation is still moving.

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