Member self-service

Claims
Reimbursement

A new way for members to submit claims for reimbursement, signed in on MyHumana or signed out on Humana.com.

Focus
Claims submission
Channels
MyHumana and Humana.com
Organization
Humana
Access
Protected case study
Project image placeholderClaims Reimbursement

Replace this panel with approved project imagery.

Project overview

One reimbursement experience across signed-in and public channels.

The work created a new way for members to submit claims for reimbursement, supporting both authenticated MyHumana journeys and signed-out access on Humana.com.

Next case study

Nexus,
next-generation Rx

Read the case study ↗